





30-DAY EXCHANGE AND RETURN
The satisfaction of our customers is our top priority.If you are not satisfied with your purchase, no problem – we offer a return policy of 30 Days.
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Buy Together With
THE MONTSIUER COMMUNITY
With more than 20,000 satisfied customers worldwide, the Montsiuer community continues to grow with purpose and distinction.
We are here to answer your questions.
Frequently Asked Questions (FAQ)
How long will it take to get my orders?
Standard shipping takes 4 to 7 business days, while express shipping takes 2 to 4 business days.
Free shipping is available for orders over €29.
A shipping fee will be charged for orders below this amount. All shipments are trackable and carefully packaged to ensure your items arrive safely.
Are Montsiuer products authentic and safe to buy?
All Montsiuer products are 100% authentic and original luxury items, sourced directly from authorized designers and manufacturers.
Each product comes with a certificate of authenticity that guarantees its originality.
We never sell replicas or counterfeits—only authentic, high-quality pieces.
Our website uses SSL encryption and secure payment processing to protect your personal and financial data.
Which payment methods do you accept?
We accept all major payment methods, including Visa, Mastercard, American Express, Bancontact, PayPal, Apple Pay, and Google Pay.
All transactions are processed through secure and encrypted payment gatewaysto ensure complete security and financial protection.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee on all purchases.If you are not completely satisfied with your Virium item, you can return itwithin 30 days of deliveryfor afull refund or exchange.
Items must be inperfect conditionandwith all tags attached.
We cover return shipping for all orders.
How can I find the right size and fit?
Each product page contains detailed size and measurement information.We recommend consulting our size guide before ordering.
If you're unsure about your size, our customer service team will be happy to help—simply email us at contact@montsiuer.com and we'll give you a personalized recommendation.
Remember: You can exchange your order for a different size at any time within 30 days of receiving your order.
We offer free shippping on orders over £29

We offer secure payments using Creditcard, PayPal, Apple Pay, Bancontact, ShopPay and Amazon Pay.
If you are not happy with your order for any reason.